A China Eastern Airlines plane collided with a jet bridge at Shanghai Hongqiao International Airport on Saturday, state media reported.
All passengers on board were safe and disembarked in an "orderly manner," Global Times reported, citing a statement from the airline.
The incident occurred around noon on Saturday.
Expressing its apologies over the incident, the airline said a "mechanical failure" occurred as the plane was slowly taxiing toward the parking bay.
The crew immediately followed procedures, and the aircraft eventually made "partial contact" with the jet bridge, the airline said.
An investigation to ascertain the specific reason behind the accident has been opened by the authorities.
